Just a quick update post on Cobs: they apologized for the misinformation and sent me a $10 gift card.
More importantly, they're going to give their staff a briefing on what "dairy" means, including whey and casein, not just the word milk.
I did emphasize to their customer service person that the staff I met at Cobs were uniformly enthusiastic about their product, and they shouldn't be faulted for it. But unless you've gotten the training about allergies, or have allergies yourself, you simply don't know any better.
Thursday, June 28, 2007
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